Can't find what you're looking for? Drop us a message at contact@skin-nv.co.uk and we'll get back to you.
You can book directly through our Fresha booking page — available 24/7. Choose your treatment, pick a date and time, and you'll receive confirmation straight away.
If you'd prefer to speak to us first, email us or call 07394 063322.
All new clients must book from the New Client section on our Fresha page. This allows us to get to know your skin and current routine before we begin, and ensures we start you on the right treatment for where your skin is right now.
From there, we can advance you towards more corrective treatments as your skin responds and progresses.
Yes — a 50% booking fee is required to secure all appointments, processed securely through Fresha at the time of booking and deducted from your total on the day.
Please note that booking fees are non-refundable. This protects our therapists' time and ensures your slot is reserved just for you.
48+ hours' notice: No charge — you may reschedule at no cost.
Less than 48 hours: 50% of the treatment cost will be charged.
Less than 24 hours or no-show: 100% of the treatment cost will be charged.
All booking fees are non-refundable. Please contact us as soon as you can and we'll always do our best to help.
Absolutely — a Skin NV treatment makes a beautiful gift! Please get in touch and we can arrange a gift voucher.
Every client receives a thorough skin consultation before their treatment begins. We assess your skin type, concerns, lifestyle and goals to tailor the treatment entirely to you — nothing is ever off-the-shelf.
We specialise in pigmentation and acne, alongside dehydration, sensitivity, ageing, uneven texture and dullness. If you're unsure whether we can help, just ask — we're always happy to advise.
We work exclusively with professional-grade brands: Circadia from the USA, Decaar from Europe, and our curated K-Beauty ranges from South Korea. Every product earns its place through results — not trends.
We always recommend a minimum of 3 treatments, spaced 4–6 weeks apart, to begin seeing meaningful improvement. Skin works in cycles, and real change takes consistency — both in the treatment room and at home.
We'll set you up with the right homecare routine because what you do between appointments is just as important as the treatment itself.
That's exactly what we're here for. A skin consultation with our team is the perfect starting point. We'll assess your skin thoroughly and create a clear, jargon-free plan just for you.
Yes — and this is something we feel passionately about. Professional treatments work best when supported by the right home routine. As part of your appointment, we'll advise on what your skin truly needs day-to-day. An educated client is an empowered client.
Absolutely. We treat a wide range of skin types including reactive and sensitive skin. Every treatment is fully customised — we adapt products, techniques and pressure to what your skin can comfortably tolerate. Please let us know about any known sensitivities when booking.
Some treatments are suitable and some are not. Please let us know when booking and we will advise on what is safe and appropriate for you. Your safety and that of your baby is always our top priority.
We are at 17c Pitsford Street, Jewellery Quarter, Birmingham, B18 6LJ — in the alleyway marked 17c, between Belle Jewellery and EAG Engravers. Call us on 07394 063322 if you need help finding us.
Yes — there is street parking on and around Pitsford Street, and several pay-and-display car parks nearby in the Jewellery Quarter. Jewellery Quarter train station is also a short walk away.
Tuesday – Thursday: 10:00 – 19:00
Friday: 10:00 – 14:00
Saturday – Sunday: 10:00 – 17:00
Monday: Closed
We want your first visit to feel effortless and welcoming. You'll be taken through a thorough skin consultation before your treatment is tailored specifically to you on the day.
Please arrive no more than 5 minutes early — we may be with another guest and will be with you as soon as we're ready. Come with a clean face if possible, though it's not essential.
Most treatments have little to no downtime. For more advanced treatments, there may be some temporary redness or sensitivity — we'll always let you know in advance and provide full aftercare guidance before you leave.
For most treatments, we recommend allowing your skin to breathe and avoiding heavy makeup for the rest of the day. We'll advise you specifically after your treatment based on what was carried out.
General aftercare includes avoiding direct sun, heat, heavy exercise and harsh skincare products for 24–48 hours. SPF is always essential — we cannot stress this enough. Specific aftercare will be provided on the day.
Results last longest when supported by a consistent home routine with the right products for your skin. We'll always recommend a tailored routine at the end of your appointment. Regular treatments also help sustain and build on your results over time.
Yes — through our sister brand Skin Code Pro, we offer professional ABT recognised training for qualified and aspiring beauty therapists. Visit our Training page for full details.
Our courses are designed for therapists at every stage — from complete beginners to established practitioners wanting to upskill. There's a pathway for everyone.
Visit skincodepro.co.uk or email contact@skin-nv.co.uk with the subject "Training Enquiry". Bookings open August 2026.
Drop us a message and we'll get back to you as soon as possible.